Determinants of family physicians’ workload
AbstractMethods: We performed a nationwide cross sectional study on a representative sample of 50 randomly selected family physicians in Slovenia; 41 out of 50, each collecting data from 300 consecutive encounters, participated in the study. We collected data from 12,297 office contacts and home visits. The workload was defined with activities and with a stopwatch-measured time spent during consultations with/for patients by a family physician on a typical working day. We analysed patients’ characteristics, physicians’ style of work and the influence of the working environment. Results: Practices differed 3.70 times in the number of patients on the list, 3.84 times in population points, 2.44 times in average age of patients on the list and 2.51 times in the number of doctor-patient encounters per day. We calculated 1.97 time differences (from 0.67 to 1.32) in mean workload. The mean time used for direct work with patients per day was 390.04 minutes (min. 261.22 min, max. 516.67 min, SD 65.18 minutes). The highest impact on the length of work had visits with (p = 0.002) or without (p < 0.001) physical examination and performing medical procedures (p = 0.019) due to their frequency as well as home visits (p = 0.001) and performing coroner duties (p = 0.038) due to the length of time in delivering them. Conclusions: Our observations can be used to develop a model for predicting and/or planning family physicians’ workload in the Slovenian health care system. The model needs to be tested in other countries with a similar (capitation combined with fee for service) payment system in order to determine its universal applicability.
The Author transfers to the Publisher (Zdravniški vestnik/Slovenian Medical Journal) all economic copyrights following form Article 22 of the Slovene Copyright and Related Rights Act (ZASP), including the right of reproduction, the right of distribution, the rental right, the right of public performance, the right of public transmission, the right of public communication by means of phonograms and videograms, the right of public presentation, the right of broadcasting, the right of rebroadcasting, the right of secondary broadcasting, the right of communication to the public, the right of transformation, the right of audiovisual adaptation and all other rights of the author according to ZASP.
The aforementioned rights are transferred non-exclusively, for an unlimited number of editions, for the term of the statutory
The Author can make use of his work himself or transfer subjective rights to others only after 3 months from date of first publishing in the journal Zdravniški vestnik/Slovenian Medical Journal.
The Publisher (Zdravniški vestnik/Slovenian Medical Journal) has the right to transfer the rights, acquired parties without explicit consent of the Author.
The Author consents that the Article be published under the Creative Commons BY-NC 4.0 (attribution-non-commercial) or comparable licence.